Christmas Returns | We understand that goods are purchased for Christmas presents. With this in mind, we have extended our returns period. Goods purchased throughout November and December 2016 can be returned to us by no later than 5pm on Friday 6th January 2017. We will then exhange or refund accordingly. All goods must be in their new condition and not smelling of smoke. Returns received later than 5pm on Friday 6th January 2017 will not be dealt with.
We now tag all our goods accordingly. All items must be returned with tags left intact and in the same new condition. items returned in poor condition, or with tags removed will not be refunded or exchanged.
Simply complete the delivery note received with your item(s) and return the delivery note and item(s) to us within 14 days from receipt of your order
SMOKE: No item(s) will be exchanged or refunded if they are returned smelling of smoke.
You have 14 days from receipt of item(s) to return to us.
Any item(s) returned for exchange or refund after the 14 day period will not be granted.
Refunds are issued less the postage fee amount which we have incurred when sending the goods to you.
UNIT 7D CENTURION PARK
Once the initial item(s) is returned back to us, we will then issue a payment request for any difference owed. This will include the postage costs as follows for sending:
UK £8 | EU £20 | WW £40
We advise all customers to clearly read our size guide before ordering to make sure you get the right size and avoid the hassle and cost of returns.
To Check Our Size Guide, Please Read Here.....
* All Products Listed With Free UK Postage - The free UK postage offer applies if the item / garment is kept by the purchaser. If the item is returned for a refund then a refund will be issued less the postage expense we incurred when initially dispatching the product. Please understand we cannot be out of pocket for a customer simply deciding that they do not like the product they purchased, or they did not read the sizing guidelines correctly and the product does not fit. We do not charge restocking fees or any of that nonsense like some businesses. Only the charges we have incurred.